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Maintenance Mode
Website Maintenance Mode provides a professional way to temporarily place your website or complete business system into maintenance mode while keeping authorized users connected. Administrators can choose whether maintenance applies only to the website or to both website and backend access, customize the maintenance page title, message, image, and visitor notice, allow trusted IP addresses and system administrators to bypass restrictions, optionally provide a login option, collect visitor email addresses, and automatically notify subscribed visitors when maintenance is completed.
Features
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Service
Features
Centralized Maintenance Mode Control
Enable or disable Maintenance Mode directly from the centralized INKERP settings without modifying website pages manually. Once activated, the configured maintenance rules immediately determine which visitors can continue accessing the system
Website and Backend Maintenance Scope
Choose whether maintenance restrictions should apply to both the website and backend environment or only to the public website. Website Only mode keeps internal business users working normally while public visitors see the maintenance page.
Professional Maintenance Page
Replace restricted website access with a clean and responsive maintenance page that clearly communicates the current service status. The page displays the configured title and message in a professional card layout suitable for desktop and mobile visitors.
Custom Maintenance Title and Message
Configure a custom maintenance page title and detailed message according to the reason for downtime.
Allowed IP Address Access
Define trusted IP addresses that should continue accessing the website while maintenance mode is active. Multiple addresses can be configured, allowing administrators, developers, testers, support teams, or office networks to continue working during downtime.
Automatic Completion Notifications
When maintenance mode is turned off, active notification requests that have not yet been notified are processed using the configured completion email subject and message.
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1.) Configure Website Maintenance Mode :
Enable Maintenance Mode and configure how the system should behave during downtime from one centralized settings area. Administrators can select the maintenance scope, customize the maintenance page title and message, configure the allowed visitor notice, upload an image, define trusted IP addresses, permit login access, and enable completion email notifications.
Navigation : Settings → INKERP
2.) Display Professional Maintenance Page :
Visitors who are not authorized to bypass maintenance restrictions are shown a dedicated maintenance page instead of the normal website.
3.) Manage Maintenance Notification Requests :
Open the notification request list to review visitors who asked to be informed when maintenance is completed.
Navigation : Settings → Users & Companies → Maintenance Notification Requests
4.) Display Maintenance Notice in Backend :
Authorized administrators can continue working in the backend while maintenance restrictions remain active for other users. A prominent maintenance banner is displayed above backend screens to clearly indicate the current server status.
5.) Disable Maintenance Mode :
Turn off the Maintenance Mode option when deployment, configuration, or scheduled downtime has been completed.
6.) Send Maintenance Completion Email :
After maintenance is disabled, subscribers can receive the configured completion email informing them that the website is available again. The email uses the subject and message defined in the maintenance settings and is delivered through the configured outgoing mail server
Navigation : Settings → Technical → Emails
User Guide
